Last updated 10 July 2026

Overview

This policy explains how Clientflow handles personal information provided through clientflow.ai, by email, or during an initial enquiry. Clientflow uses personal data only where it has a lawful and proportionate reason to do so.

Information we may collect

• Contact details such as your name, work email, company, and role.

• Information you choose to provide about a workflow, project, budget, or timing.

• Technical information needed to operate and secure the website, such as basic server logs.

• Correspondence and notes connected to an enquiry or client relationship.

How information is used

• To respond to enquiries and assess whether Clientflow is a suitable partner.

• To prepare, deliver, and support agreed services.

• To keep the website secure, reliable, and legally compliant.

• To maintain business records and protect legitimate legal interests.

Sharing and processors

Information may be handled by carefully selected providers used for email, hosting, scheduling, analytics, document storage, or project delivery. Clientflow does not sell personal information. Data is shared only where needed to provide a service, meet a legal obligation, or protect legitimate interests.

Cookies and analytics

The website may use essential storage needed for security and functionality, and privacy-respecting analytics to understand aggregate page visits and conversion events such as an application being submitted. Analytics are configured without advertising identifiers or cross-site tracking, and Clientflow does not use this information to build individual marketing profiles.

Retention and security

Information is retained only for as long as it is reasonably needed for the purpose for which it was collected, contractual or legal requirements, and the defence of legal claims. Appropriate technical and organisational measures are used to protect it.

Your rights

Depending on the circumstances, you may have rights to access, correct, erase, restrict, or object to the use of your personal data, and to request a portable copy. You may also complain to the UK Information Commissioner’s Office.

Contact

Questions or requests can be sent to hello@clientflow.ai. This policy may be updated as the website, services, or legal requirements change.